© ContactCenterWorld.com
Charter Communications Teams Up with RingCentral to Transform the Communications Experience for Businesses of All Sizes #contactcenterworld Belmont, CA, USA,Nov 14, 2022 -- Charter Communications, Inc. (NASDAQ: CHTR), a broadband connectivity company, and RingCentral (NYSE: RNG), a provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions,announced a strategic relationship to launch two new offerings – Spectrum Business Connect with RingCentral and Spectrum Enterprise Unified Communications with RingCentral. These new offerings will combine RingCentral MVP™ with Spectrum’s high-speed internet and network solutions to provide Spectrum’s small and medium-sized business customers–as well as Enterprise clients–access to a reliable, secure, and simple communications platform which will enable them to work productively from anywhere. As work continues to evolve, businesses are adapting to meet customers wherever they are and utilize the channels of communication that customers want – across phone, text, video, or otherwise. The new offerings will enable businesses to connect with their employees, customers, suppliers, and partners across locations and channels, on any device. "Combining Charter Communications’ high-speed broadband services with RingCentral’s cloud communications platform provides Charter’s millions of customers a fully optimized end-to-end solution to easily, securely, and reliably manage their businesses communications," said Homayoun Razavi, Chief Business Development Officer, RingCentral. "We are very excited about our new relationship with Charter Communications. Together, we can provide a variety of businesses across a number of sectors–including healthcare, hospitality and education–a truly hassle-free solution with one stop for implementation and onboarding, billing, and support." "Workplace expectations have transformed dramatically in recent years and we are meeting our customers’ needs as they shift and grow," said Danny Bowman, Charter’s Chief Mobile Officer. "Spectrum’s new RingCentral solutions will enable our business clients of all sizes to adapt to today’s rapidly changing work environment, giving them the flexibility and remote capabilities they require." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, November 15, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |