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HCMC Hotline with Medical Professionals Helps Ease Strain on Covid Frontlines

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Ho Chi Minh City, Vietnam, Aug, 2021 -- Healthcare professionals from different medical associations have been working tirelessly to answer calls and offer support, provide guidance for HCMC Covid-19 patients isolating at home.

While she was having dinner one day, Dr Nguyen Thi Bay, an associate professor at the University Medical Center HCMC, received a call from a stranger.

She quickly put down her bowl to answer since she thought it might be a Covid-19 patient calling the 1022 helpline.

It was a middle-aged male. He said, "Doctor, I have trouble breathing."

"Calm down, follow the instructions exactly as I say so I can make an accurate diagnosis.

"Put your hand on your stomach and count the number of times the hand rises. Put your hand on your left chest and count the heart rate. Remember to breathe normally, not with any urgency."

After doing so, the man said, sounding worried: "My respiration rate is 16 and my heart rate is 80 per minute. What should I do?"

She reassured him they were normal and explained to him the signs when a Covid patient needs medical intervention, and told him to continue to monitor his health at home.

Bay has been helping out with the 1022 hotline for two weeks and has counseled many Covid patients and people who came into contact with patients. Every night at 7-9 p.m. she provides consultation to around 30 people.

"Many Covid-19 patients isolated at home are very worried about ... their health, so they need help from doctors," Bay said.

"As in the case of the above patient, a breathing rate of below 24 times per minute and a heart rate of less than 100 per minute is normal. But he was so scared he thought his condition was getting worse."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://e.vnexpress.net

Date Posted: Monday, August 9, 2021



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