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Emergency Helpline Receives 3,031,732 Calls #contactcenterworld According to details, The15 Emergency Helpline received 3,031,732 calls, out of which, 1,816,584 calls were considered irrelevant and 210,037 calls with genuine concerns, and the Dispatch Control Centre generated cases for further action. Around 37,877 calls received sought information, consultancy, and 8,737 calls for traffic management & city traffic police help. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, August 5, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |