© ContactCenterWorld.com
www.ContactCenterWorld.com

20,000 Distress Calls Received Yearly by Childline

#contactcenterworld

Bulawayo, Zimbabwe, Sept 22, 2022 -- About 20 000 distress calls from minors are received yearly through the Childline call centre, the National Director Precious Taru has revealed. Fifteen percent of these cases involve sexual abuse and early child marriages.

Speaking during the handover ceremony of the new Childline call centre in Bulawayo which came through the support of the Australian Embassy, Taru said on a daily basis they receive over 1000 calls.

"On a daily basis we receive over 1000 calls every single day for example between 12 midnight and 11 am, we have already received 347 calls and the number will increase especially if we get into the afternoon when some of the children have left school where they are now able to access phones," said Taru.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thezimbabwean.co

Date Posted: Tuesday, September 27, 2022



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.