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BT Creates 150 New Jobs in North East in EE Call Centre Expansion #contactcenterworld The company said it has started the recruitment process for full-time workers and expects to fill the positions over the next six months. Staff will operate the phones for BT’s mobile network, EE, and will be part of the telecom provider's largest call centre in the UK. BT’s current North Tyneside building will undergo a major revamp with state-of-the-art technology and facilities, the company said, and will house 1,500 EE workers. It follows a recent overhaul of the company’s Gosforth contact centre and will be completed by the autumn, BT added. Nick Lane, managing director for consumer customer services at BT, said: "BT is fully committed to Tyneside and we are really pleased to be creating new and permanent local EE jobs as well as investing in a second multimillion-pound office refurbishment in the area. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, December 15, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |