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Verint Announces New Enhancements to its Online Community Designed to Deepen Relationships with Customers and Partners #contactcenterworld Customers can easily download these updates and install them into their own environment, whether on-premises or in the cloud. Longtime Verint partner Group Elite recently joined the Verint Marketplace. "We’ve listed a cloud-ready automation tool on the Marketplace designed for Verint Workforce Management that helps ensure payroll accuracy, reduce costs and improve employee engagement," says Group Elite’s William Hawley, chief operating officer. "A key benefit of the Marketplace is that it offers an additional channel for us to engage with our customers, provide guidance and value—ultimately strengthening our relationships, which is our top priority." "Verint Connect offers a secure, cloud-based community where members can continually build their skills and proficiencies, share knowledge and apply their expertise," says Verint’s Jaime Meritt, chief product officer. "The end result is an online experience that allows customers, partners and developers to easily find and access critical information, self-serve, share ideas and collaborate." In addition to the Marketplace and Developer Portal, Verint Connect includes an extensive resource center where customers can access eLearning and product documentation. Within the resource center, members have the ability to help shape the future of Verint applications through crowd-sourced ideation. Verint Connect also includes a Partner Corner, a dedicated online portal, which is tailored to their existing solutions and region where they can receive Verint enablement for sales, presales, services and support. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, July 6, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |