© ContactCenterWorld.com
Clarabridge Debuts Clara™ for Instant CX Insights #contactcenterworld Designed with ease of use in mind, Clara™ can be leveraged by anyone in the organization without the need for strong data or text analytics skills so that teams can focus on making more data-driven decisions fast. Clara can be accessed by all Clarabridge customers via Clarabridge Studio, its powerful CX data analytics environment. "We have completely redesigned our search capabilities from the ground-up to accelerate productivity. Clara answers questions with visual graphs showing the latest scores, trends, performance metrics, and more," said Fabrice Martin, Clarabridge Chief Product Officer. "These results serve as a springboard for further data exploration and analysis. We're excited to see how Clara will help our customers, as we continue to make her smarter with enhanced AI capabilities and more." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, July 5, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |