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Marking its 20th Membership Anniversary, transcosmos Receives HDI Membership Platinum Award by HDI-Japan #contactcenterworld transcosmos entered into a partnership agreement with HDI-Japan in 2002. In the early phase of the partnership, transcosmos acted as an Authorized Training Partner and offered a range of HDI-Japan's training courses to clients to spread technical support services across the industry. As transcosmos grew its presence as an IT outsourcing and call center business, the company has become an Authorized Strategic Partner, which covers training, marketing, and consulting partner status, providing professional services showcasing expertise HDI owns. "We are delighted to commemorate your 20th membership anniversary and we truly appreciate your long-standing partnership with HDI. Working together with us, you have made a significant contribution to the support services industry as the services continue to transform to help businesses evolve," Tatsumi Yamashita, Founder& CEO at HDI-Japan said at the award ceremony. "Now that we live in the new normal, the support services industry is entering a new phase towards achieving digital based customer experience (DX/CX). Together, let's continue creating a new path to advance the support services industry, building on a range of solutions that you offer. As you mark the 20th anniversary, I would like to take this opportunity once again to extend our profound gratitude for your years of service." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, October 21, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |