T-Metrics Cloud Contact Center Achieves FedRAMP Ready
Charlotte, NC, USA, April 2, 2019 -- T-Metrics announces that it has achieved Federal Risk and Authorization Management Program (FedRAMP) Ready from the FedRAMP Program Management Office (PMO).
"T-Metrics facilitates connections between constituents and the federal resources required to meet their needs. Our solutions open communication channels to make it easier for the community to reach federal agencies, while also providing agency contact center agents with the information, tools, and metrics required to ensure the highest levels of customer service," said Roger Pohl, Vice President of T-Metrics. "This means that agencies can focus solely on the mission of addressing their constituents' needs with the assurance that T-Metrics systems meet FedRAMP security standards."
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Thursday, April 4, 2019
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