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ENACOMM Launches Voice Customer Self-Service on Finastra’s FusionStore #contactcenterworld Following the arrival of ENACOMM’s Enterprise Voice Platform on FusionStore, Philip Taliaferro, VP of Platform Partnerships at Finastra, said, "We’re excited that ENACOMM has joined our FusionFabric.cloud ecosystem, with the launch of its EFS IVR solution. This app will provide our bank and credit union customers the ability to access interactive voice response technology that can be implemented quickly and cost efficiently. This will help them to extend their offerings and provide a better customer experience. As our fintech community continues to grow, we are pleased to welcome ENACOMM on board." Michael Boukadakis, Founder and CEO of ENACOMM, said, "The robust FusionFabric.cloud platform reduced the timeframe for integration into the Finastra product suite. FusionFabric.cloud is the future of open API banking." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, May 14, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |