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Austin, Texas -- Khoros, a provider in digital-first customer engagement software and services, announced its 2021 Spring Innovation Release. The release features new capabilities across the platform, including AI-powered tools for safer, smarter online communities, easier-to-access customer insights, and seamless workflows for paid and organic social media efforts.

"At Khoros, we understand the power of building strong digital relationships with customers. The interactions and insights from these relationships have become critical to business growth and improving CX and were a focal point in our Spring Innovation Release," said Sejal Amin, CTO at Khoros. "Today, we’re proud to launch new technology across our platform that enables companies to enhance their customer relationships with new technology that fosters healthy digital communities, more efficient collaboration, and quicker CX insights to create customers for life."

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Date Posted: Thursday, May 20, 2021