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Verint Announces Newly Elected Board Member #contactcenterworld Smith currently serves as the chief information officer and senior vice president of Customer Success and Business Transformation for F5, a multi-cloud application services and security company. She leads the company’s worldwide customer success organization and oversees the corporate strategy for F5’s enterprise technology services and business transformation function. Prior to joining F5, Smith served as corporate vice president, enterprise support at Microsoft Corporation leading customer success programs for the Commercial Cloud business and before that was the general manager for Microsoft’s Cloud Customer Support, leading a team of over 7,000 technical support professionals. She previously held similar positions at other software and technology companies including Xerox Corporation and IBM Corporation. "I am pleased to welcome Yvette to Verint’s Board of Directors," says Verint’s Dan Bodner, chairman and CEO. "Her significant experience building and leading cloud customer success, services and technology organizations and driving strategic business transformation initiatives complements the capabilities of our board as we continue to build momentum with our open cloud platform that enables brands to drive customer experience automation at scale." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, May 3, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |