© ContactCenterWorld.com
Golden Recognition for Cyta Customer Service Centre #contactcenterworld Cyta also took gold in the same category for Best Use of Customer Data & Insights, and silver for Excellent & Seamless Pandemic Customer Service, as part of the Best Experience in the Covid-19 Crisis category. The awards underline the telecom organisation’s commitment to service and its flexible adaption to the needs and requirements of each Cyta customer. "At Cyta, customer is written with a capital ‘c’," noted the organisation’s Call Centres chief Spyros Christofides. "We invest in supporting our clients, as well as in sincerity and cooperation, on an ongoing basis. "We want continuously to improve our customer service experience, which is why we recently created new online service channels that have already been embraced by the public, as confirmed by relevant surveys." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, March 30, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |