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CallTower Named as Provider for Operator Connect for Microsoft Teams #contactcenterworld "CallTower is committed to ensuring that our solutions meet the needs of our customers," explained CallTower CRO William Rubio. "Operator Connect for Microsoft Teams is the ultimate expression of that idea. It enables our customers to connect through straightforward change management and painless implementation, along with expanded coverage. CallTower empowers customers by voice enabling Teams with three different options, Direct Routing, Operator Connect and GCC High. These options ensure customers are enabled with the tools they need to meet their unique business needs." According to Taimoor Husain, Modern Workplace Strategy and GTM lead, Telcos at Microsoft, "Operator Connect for Microsoft Teams makes it easier for enterprises to enable Teams as a primary phone system for their business – delivering a more seamless deployment in the market. Through this collaboration with CallTower, Microsoft is proactively building the relationship needed to simplify Teams voice onboarding." I#contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, October 5, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |