© ContactCenterWorld.com
64 New Recruits Join GMP’s Force Contact Centre #contactcenterworld It’s an important milestone whereby GMP now has over 1,100 call handlers in the FCC - the highest number in its history. The news comes after the announcement on Friday (28 October 2022) that GMP had been removed by His Majesty’s Inspectorate from special measures and is no longer required to be in the Inspectorate’s engage monitoring process. Improvements continue to be made across the force and in the FCC the journey has been transformative. Welcoming the newest recruits is a further sign of continued investment in call handling and means that GMP can continue to meet demand and offer an enhanced service – getting response officers out quicker to the callers who need them the most. Welcoming the new recruits further demonstrates GMP is more committed than ever to bolstering its ranks and providing the highest level of service to the public. And it's never been a better time to join the FCC. There are roles available in call handling, crime recording, customer enquiry and radio dispatch. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, November 2, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |