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PSCA’s Emergency Helpline Received Over 43M Calls in 2021

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Lahore, Pakistan, Jan 3, 2022 -- The Punjab Safe Cities Authority (PSCA) made possible the recovery of 134 lost people, 2,377 motorbikes, 41 cars and 45 auto-rickshaws in the province during the last year 2021.

According to the PSCA spokesman, 15 Emergency Helpline received 43,855,280 calls, out of which 27,587,925 were considered hoax/irrelevant calls and 4,325,938 calls were genuine. People through 1,411,872 calls sought information and consultancy while 116,160 calls were for traffic management and city traffic police help. The electronic data analysis centre provided 5,561 audio and video electronic evidences to police investigation officers.

The authority’s operations monitoring centre monitored CCTV surveillance operations through the geo-strategic grid of cameras within the metropolis and reported 57,079 suspected observations to the Lahore police.

The media monitoring center (MMC) reported 4254 social media pages to law enforcement agencies (LEAs).

Moreover, MMC, PSCA WebTV, and Radio Safe city 88.6 continued their campaign regarding road safety, e-challan, efficient use of 15 emergency helpline, and other issues on official social media pages, radio, and web TV. The PSCA introduced 8,815 SMS system to e-challan defaulters during the same period.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://nation.com.pk

Date Posted: Tuesday, January 4, 2022



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