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iQor Opens Third Call Center in the Caribbean #contactcenterworld The new facility expands the company’s nearshore footprint in Trinidad and increases the number of omnichannel customer support jobs provided by about 800, for a total of approximately 2,200 iQor employees in Trinidad. The expansion has enabled iQor to support multiple new clients in financial services, hospitality, medical, utilities, and retail. "iQor Trinidad and Tobago invests heavily to attract, retain, and develop its employees to be the best in the industry. With this expansion, we look forward to joining the local community in Chaguanas and hiring from a large pool of skilled Trinidadians to provide meaningful customer experiences to the world’s top brands," said iQor President and CEO Gary Praznik. Chaguanas is located approximately 30 minutes from Port of Spain, the capital of Trinidad and Tobago. It offers convenient access to the airport, hotels, and several colleges/universities including the University of Trinidad and Tobago and the University of West Indies. Located outside the Caroni Bird Sanctuary, iQor’s newest multi-level, 40,000-square-foot facility features 600 seats and employee-friendly amenities. The new contact center opening in Chaguanas follows the recent expansion of the Wallerfield location in the third quarter of 2021. iQor added 15,000 square feet and more than 200 employees to the Wallerfield site to accommodate increased client needs in the hospitality and home maintenance industries. iQor is hiring work-in-office and work-at-home call center positions in Chaguanas, Wallerfield, and Barataria. Individuals seeking rewarding employee experiences with unlimited growth potential are encouraged to visit iQor Trinidad’s Facebook page or website. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, March 22, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |