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PB Boulangerie Bistro Enhances Customer Experience with GLORY Cash Automation Solution

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Lisle, Il, USA, July 17, 2018 -- In their continued quest to enhance the customer experience, PB Boulangerie Bistro has chosen Glory’s CASHINFINITY™ CI-10 – Compact Cash Automation System. 

The South Wellfleet, MA French bakery and restaurant chose the Glory cash automation solution to eliminate cash handling and processing by staff at the check-out. Cash paying customers easily insert bills and coins as well as receive change from the interactive Glory CI-10. This allows customers to receive a consistent experience and frees staff to focus entirely on the customer. The Glory cash automation solution also increases customer service levels and the productivity of PB’s staff.

Phillippe Rispoli, owner of PB Boulangerie Bistro, says the system is not just about saving money on operations, but also allowing his staff to spend time interacting with their guests. "We work for our customers," said Rispoli. "This allows us to improve our service."

For the community based bakery, this also means putting an end to constantly taking latex gloves on and off between handling food and working the cash register. 

Richard Straight, President of New England Money Handling Systems of Hopkinton, MA installed the machines and said, "PB Boulangerie is quickly becoming a legend on Cape Cod, being the first with the Glory self-service machine."

Peter Wolf, VP, Americas Retail Business Development and Marketing of Glory Global Solutions said, "Glory is proud to support PB Boulangerie Bistro as they continue to create wonderful customer experiences and serve their guests quickly and efficiently with a smile."

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Thursday, July 19, 2018



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