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Alvaria Announces New CX and WEM Technology Solutions Scaled for the Enterprise #contactcenterworld Announced on stage at the Alvaria Customer Experience (ACE) Event, Michael Harris, Chief Product Officer and CMO said, "Today, we are combining the best technology from our recent acquisitions to deliver a new world-class suite of CX and WEM solutions that help our customers build and nurture a customer experience that drives lifetime loyalty among their consumers." The Alvaria CX Suite turns your customer experience into a competitive advantage with, advanced voice and omnichannel capabilities, compliant outreach, sophisticated IVR, natural language understanding (NLU), self-service, customer insights and analytics. According to Alvaria Chief Technology Officer, David Funck, "The great thing about Motivate is the psychology of it and the way that it engages your employees and makes them happier, healthier and more productive." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, September 20, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |