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Beware of Fake Toll-free Numbers on the Rise in Kerala #contactcenterworld Further, the fraudsters will also register the phone number under the company name in True Caller. Like other cyber scams, they have set up a call centre-like system to communicate with people who fall prey to their scams. They will seek the bank details as well as other information from the callers. By helping people generate OTP, scammers will eventually have complete control over the bank transactions of the caller. The RBI has earlier issued guidelines and warning to tackle the issue. However, cyber police said that such scams have been on the rise in recent times. Fraudsters are sending messages under the banner of banks requesting updating of KYC details. According to the Cyber Crime Police from Kochi, people who call the toll free number are losing money. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, February 18, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |