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Tokyo, Japan, May 18, 2023 - Vonage, a global provider in cloud communications helping businesses accelerate their digital transformation, announced a new collaboration with KDDI Web Communications, Inc that will bring the Vonage Communications Platform to customers in Japan, targeting this autumn.

The fully-programmable Vonage Communications Platform (VCP) enables businesses to transform how they communicate and operate - providing the flexibility required to create meaningful engagements. VCP allows for the integration of video, voice, chat, messaging, AI and verification into existing products, workflows and systems, while Vonage’s conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction.

KDDI Web Communications plans to start trial service provision of Vonage’s communications solutions this summer, with the aim of growing its clients’ businesses by moving KDDI Web Communications business to Vonage to provide new and broader forms of communications, leveraging Vonage’s experience and expertise.

"We’re excited to partner with KDDI Web Communications to enable more businesses in Japan to take advantage of Vonage’s customer engagement platform," said Tetsuro Nishimura, Country Manager, Japan, at Vonage. "This partnership not only offers us a great opportunity to innovate and grow together in Japan, but also to enable more businesses to differentiate themselves and create meaningful connections, conversations and engagements with customers."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Friday, May 19, 2023