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Intradiem and SKWeston & Company Announce Contact Center Automation Partnership

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Atlanta, GA, USA, Oct, 2020 -- Intradiem, a patented platform providing an Intelligent Assistant for customer service teams, announced a partnership with SKWeston & Company, a provider of contact center consulting and professional services.

SKWeston & Company’s clients represent small, medium, and Fortune 500 companies. SKWeston & Company is a Global BPO Consulting and Professional services company that offers implementation, optimization, outsourcing, blockchain, and managed services.

"We are excited to combine Intradiem’s unique solution with SKWeston & Company’s contact center consulting practice and market reach," said Haresh Gangwani, Intradiem’s EVP Strategic Alliances. "This alliance leverages the Intradiem platform and SKWeston & Company’s state-of-the-art solution design to provide a powerful solution that eliminates any need for improving forecasting and scheduling, resulting in significant cost savings for customers".

Steve Weston from SKWeston & Company said, "Intradiem’s solution is well known and highly unique in the industry. This partnership will provide us the capability to solve two of the most pressing challenges of our contact center clients, cost reduction and home working."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://intradiem.com

Date Posted: Monday, October 19, 2020



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