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Group FiO and Total Communicator Solutions, Inc. are Announcing a Collaboration #contactcenterworld Through this solution they can serve up real-time marketing moments via all manner of modern mobile devices, digital signage, and other connected devices. These marketing moments will not only extend the customer experience but also give their customers and partners marketing real estate and customer intel that will empower and expand engagement. Group FiO and Total Communicator Solutions announce a collaboration on Moments Marketing and Real-Time Communications This strategic partnership addresses the many challenges business leaders face as they seek to digitally transform their operations and provide the vital "Moments Marketing" acumen that is in demand by modern consumers. It takes advantage of real-world activities, ongoing events, and user behavior in the real world. Using this to create relevant communications and marketing messaging for the user, it will enable brands to insert themselves in the ongoing conversation that bring relevance to today's consumers. "Driving value into the future of real time customer "Moments in Time" marketing reflects our continued investment in developing next generation, technology-enabled solutions and tools. Our partnership with Total Communicator Solutions is the next evolution of our brand and the logical next step," said Steve Palladino, Chief Growth Officer at Group FiO. "As we enter a new era of information-centric computing, companies must co-innovate to solve tough problems and to understand their customers. Working with FiO, a market leader in real-time business analytics, we add capabilities and proven technologies to "Spark Compass OS for the Real World™," said Erik Bjontegard, President and Founder of Total Communicator Solutions, Inc. and inventor of the Spark Compass platform. "This new offer represents our belief that the future of information insight within event-based enterprise marketing requires a new operating model, as both data volumes increase, and real-time intelligent response becomes a necessity of doing business." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, September 5, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |