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Mumbai Call Centre Bags Crores by Defrauding US Citizens; 11 Arrested #ContactCenterWorld Mumbai, India, Jan 2023 - Eleven people were detained by Mumbai Police after they uncovered an illegal contact centre that had been defrauding American citizens by promising them high returns on their investments, an official reported. The unnamed contact centre operating out of Wadala (East) was involved in defrauding people by urging them to deposit $500 to $1,000 into their bank accounts in exchange for attractive returns, the official claimed. Unit -3 officials of the crime branch had particular information regarding the call centre. The accused would phone US citizens pretending to be phoning from the UK, New Delhi, or Mumbai and solicit investments in shares, currencies and commodities with high profits. The official claimed that investors in these securities did not receive the promised returns. #ContactCenterWorld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, January 23, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |