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TPSODL Introduces Various Customer-centric Initiatives #contactcenterworld The company has launched separate helpline numbers to deal with various electricity-related problems such as general queries, new connections, report theft, bribery, and more. For any electricity-related information or query: Call 24×7 toll-free no. 1800 345 6797 or 1912 In addition to these helpline numbers, TPSODL has also introduced an app, ‘TPSODL Suraksha Prahari’ for consumers to report unsafe electricity services. It will accelerate reporting on dangerous electricity usage and allow a faster turnaround time to take safety measures. The app is available for both android and IOS users. "It is our constant endeavour to provide enhanced customer experience to all our customers. With this New Year marking the first year of inception and successful operations of TPSODL, we would like to take our services a notch above with these new initiatives. We are confident that these new initiatives will be value generating to our customers and will result in better service offering from our end," said Mr. Arvind Singh, CEO, TPSODL. To avail temporary electricity connection during the festive season, special permission needs to be taken. The company also advises its customers to ensure timely digital payments to avail benefits of discounts along with uninterrupted services and cautions them against the usage of hooks, meter tampering and electricity theft as they are punishable offenses. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, February 9, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |