© ContactCenterWorld.com

Talkdesk Innovations to Power Via Phone Support


San Francisco, CA, USA, May, 2019 -- Talkdesk, a cloud contact center for enterprises, announced that Via, a provider and developer of on-demand shared ride technology, selected Talkdesk Enterprise Cloud Contact Center to support its growing customer service operations. Via has experienced significant growth and is partnering with Talkdesk to provide customer experience as the global company scales.

"Flexibility and the power to scale services up and down as business needs change is a core component of Talkdesk and exclusive to our cloud-native architecture," said Tiago Paiva, chief executive officer, Talkdesk. "Talkdesk offers customer service organizations a simple and easy path to customize their contact center using clicks, not code, and instantly bring new agents online, including remote agents in any location, to seamlessly meet customers’ expectations."


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com

Date Posted: Friday, May 3, 2019

About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.