© ContactCenterWorld.com

Solvay Selects CGI to Modernize IT Applications Support Operations


France, Paris, Oct 17, 2016 -- CGI (NYSE: GIB) (TSX: GIB.A) announces the signing of an IT modernization contract with Solvay, a chemical and materials company. Solvay has chosen CGI to modernize its applications support operations, currently managed by Solvay Business Services (SBS) for its employees. Solvay is partnering with CGI to achieve the following business objectives:

Modernize and harmonize applications support and maintenance
Continuously improve service quality
Enhance the value creation associated with these services

To help Solvay realize these benefits, CGI will deliver maintenance services globally from on shore in France, near shore from Portugal and from offshore delivery centres.

"Having the right partner with the proper experience, insights and flexibility is crucial to support our business services strategy around the world," said Xavier Lancksweirt, General Manager, Solvay Business Services (SBS). "CGI’s expertise and international scope will help us to drive the performance of our information technology and support services to enhance Solvay’s efficiency and agility."

"I’m proud of the trust that Solvay has shown in CGI by awarding us with this contract," said Jean-Michel Baticle, President of CGI’s operations in France, Luxembourg and Morocco. "Our global footprint was a definite plus in our selection, as was our proven know-how in transformational application services and the strong similarities of our two corporate cultures. We will put our business and technology expertise to work to satisfy Solvay’s collaborators and thus contribute to the company’s success."


Posted by Veronica Silva Cusi, news correspondent
Source: CGI

Date Posted: Tuesday, October 18, 2016

About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.