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Altigen Partners with Code Software to Deliver Advanced Call Reporting and Recording for Microsoft Teams

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Milpitas, CA, USA, Aug, 2020 -- Altigen Communications Inc. (OTCQB:ATGN), a Silicon Valley-based Microsoft ISV and Cloud Solutions provider, has selected Code Software, developers of reporting, analytics and management solutions for Unified Communications platforms, as its strategic supplier for cloud-based Call Reporting and Recording solutions for Microsoft Teams. Code's solutions will be deployed in Microsoft Azure, fully integrated with Altigen's Teams service delivery platform, and delivered by Altigen as a managed cloud service.

"We're particularly pleased to partner with Altigen in order to expand our mutual business opportunities with Teams in the US, UK and Europe," said Mark Armstrong, Director and CEO of Code Software. "We've certainly seen significant increases in the adoption of Microsoft Teams due to its ability to transform the modern workplace, enable remote working, and drive business collaboration. In today's work at home world monitoring employee business activity and productivity is more important than ever. Code's Clobba MT solution provides organizations with critical management, reporting, recording, analytics and monitoring information for their Microsoft Teams platform."

According to Jerry Fleming, President & CEO of Altigen, "We're excited about the partnership opportunity with Code Software. Virtually every Teams customer needs to report on such issues as application usage, call quality and employee productivity, all of which are provided by Clobba MT. The ability to offer Clobba MT in conjunction with our Direct Routing SIP trunk service helps to set us apart from the competition. Just as importantly these solutions fit very nicely with our own growing Teams solutions portfolio, which include advanced call routing and queuing applications along with our FrontStage omni-channel contact center solution, all deployed in Azure and delivered as fully managed cloud services."

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.accesswire.com

Date Posted: Monday, August 24, 2020



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