Invoca Named Leader in G2 Crowd Enterprise Grid for Call Tracking, Receiving Top Overall Score
Santa Barbara, CA, USA, Jan. 31, 2019 -- Invoca, an AI-powered call tracking and analytics company, announced it was recognized as the top-scoring Leader in the G2 Crowd Winter 2019 Enterprise Grid(R) Report for Inbound Call Tracking Software. Invoca received the highest overall score in this report, beating out six other vendors in the call tracking and analytics space. Ranking highly for customer satisfaction and market presence, Invoca's position in this Grid underscores the company's focus on product innovation and customer success.
G2 Crowd rates products from the Inbound Call Tracking category algorithmically based on data sourced from product reviews shared on their platform, and data aggregated from online sources and social networks. An overwhelming 93 percent of reviewers give Invoca 4 or 5 stars and nearly 90 percent would recommend the platform to others. Additionally, 98 percent believe Invoca is "headed in the right direction."
"Making our customers successful is paramount to everything we do at Invoca, so being recognized as a Leader by G2 Crowd validates our focus on helping marketers make meaningful, revenue-driving connections between the digital channels they're investing in and the purchases that happen on the phone," said Gregg Johnson, CEO of Invoca.
G2 Crowd Reviews:
"Invoca has cutting edge technology in the call tracking industry. Signal AI Technology has amazing capabilities to help us obtain the information we need to track our KPIs to calculate return on investment by channel per account. We also are able to help coach based on the models. The staff at Invoca has been really helpful to work with and they have always been open to learning about specific use cases to help strengthen the platform and model." - Manager of Retail Marketing, Starkey Hearing Technologies
In addition to the G2 Crowd recognition, Invoca was also recently chosen by APPEALIE as a top SaaS company, alongside Slack, Hubspot, Drift and others, which honored the company for its "demonstrated excellence and customer delight." Invoca was also named a Top Performer by FeaturedCustomers in the Call Center Solutions category of its Winter 2019 Customer Success Report.
Posted by Veronica Silva Cusi, news correspondent
Date Posted: Friday, February 1, 2019
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