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Commerce.AI Platform Now Available on Genesys AppFoundry

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San Francisco, CA, USA, Feb. 14, 2022 -- Commerce.AI has announced their cloud-based data platform is a premium app now available on Genesys AppFoundry, a dedicated marketplace focused on customer experience solutions. The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees and optimize their workforce.

"Contact centers have had limited visibility into the customer, even though they are often the first line of engagement to address customer needs. Commerce.AI allows Genesys customers to obtain a holistic customer view by combining enterprise unstructured data insights - pre- and post-purchase - with traditional internal conversational data to empower agents to deliver greater business outcomes." Jay Acosta, VP of GTM for Commerce.AI.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com

Date Posted: Tuesday, February 15, 2022



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