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Modern Campus Transforms Student Communication, Propelling Enrollment and Credential Completion in Higher Education #contactcenterworld The Modern Campus Signal Vine + Lumens SMS Connector will create an automated flow of data between the two solutions for learner communication. This is the first in a series of connectors Modern Campus will launch to help colleges and universities efficiently communicate with key demographics of students through conversational text messaging. Through the pandemic—and against the backdrop of a higher education industry in crisis—continuing education (CE) and workforce development units have evolved and gained prominence within their institutions. Across the board, 56% of institutional leaders said the role of their CE units grew since 2019. Staff are being challenged to better support their learners’ academic, professional and personal growth, helping colleges enroll more diverse audiences and retain those learners through credential attainment. With this expanded scope, program staff need to engage learners in more meaningful and impactful ways. It's clear that the work of continuing and workforce education units is more important than ever. But most of these providers are still using outdated tools to connect with their busy students. In many cases, communication happens over email and is difficult to track. "Building connections between our Modern Campus solutions helps build the kind of ecosystem today’s higher education institutions need," said Modern Campus Chief Product Officer Reuben Pressman. "Learners and leaders alike demand systems that work and a seamless experience that makes life easier. The Signal Vine + Lumens SMS Connector shows our commitment to delivering on that expectation." #contactcenterworld
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