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Five9 Announces Strategic Partnership with IT Global Provider CANCOM


London, UK, March 4, 2021 -- Five9, Inc. (NASDAQ: FIVN), a provider of the intelligent cloud contact centre, announced that CANCOM, a global Digital Transformation Partner, has recently selected Five9 as its exclusive CCaaS vendor. 

Through this new partnership, CANCOM plans to grow the contact centre aspect of their business by fully utilising the Five9 Intelligent Cloud Contact Centre to provide an easier and enhanced experience for both the agents and businesses. 

"As our customers are adopting multi-cloud solutions, I am confident that the capabilities provided by the integrated CANCOM and the Five9 Intelligent Cloud Contact Centre platform will break down physical and technological boundaries that enable our clients to provide first class customer service," said Attila Dancso, Head of Contact Centre at CANCOM.

"With CANCOM’s wealth of experience in helping customers transform their workplace experience, we are delighted to welcome them as a Five9 partner," said Thomas John, VP of Channels, EMEA at Five9. "Now we are enabling CANCOM to deliver the Five9 feature-rich, future-proof, agile, and best-in-breed CCaaS platform to their customers. Both organisations have a ‘customer first’ approach as well as seamless alignment culturally, which will enable enterprises to take their CX strategy into the future."


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com

Date Posted: Friday, March 5, 2021

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