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Call Center Outsourcer Partners with Conversational AI Chatbot Provider

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Rockford, IL, USA, Jan 13, 2021 -- AnyHour Solutions, a provider of call/contact center outsourcing services for community banks and credit unions for nearly 30 years, announces a partnership with Finn AI, a conversational AI-powered chatbot solution built specifically for Financial Institutions (FIs).

Finn AI is an AI-powered chatbot helping banks and credit unions automate and scale convenient self-service. 

AnyHour Solutions has seamlessly integrated the Finn AI chatbot into their member/customer service contact center solution so that for the first time ever, one company can now provide the FI community both a digital self-service solution as well as a full-service, 24/7/365 call center outsourcing service to supplement internal customer services. While in a chatbot session, if so desired, a customer can quickly select to speak with a live AnyHour call center agent to complete their service requirement, any time of the day or night.

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Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com

Date Posted: Friday, January 15, 2021



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