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Velvetech Expands Creatio Capabilities to Augment Contact Center Operations #contactcenterworld Velvetech is a Chicago-based certified Creatio partner. It is a provider of intelligent contact center solutions, including AI-Powered Call Analytics Platform and a Contact Center Product Suite. "We’re excited to continue supporting Creatio users with cutting-edge solutions that help them achieve greater efficiency and set higher standards in customer engagement. With Creatio’s extended capabilities, every salesperson or call center agent becomes top-performing. Now, there are even more opportunities to elevate call center operations: from training a new agent to supercharging marketing campaigns across all offices," according to Yuri Yushkov, the CEO of Velvetech. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, January 27, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |