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EPFO WhatsApp Helpline Service: All You Need to Know About #contactcenterworld This initiative allows the PF subscribers to interact directly with EPFO’s regional offices at a personalized level adhering to the one-to-one guidance principle. Dedicated WhatsApp helpline numbers of all regional offices are available on the homepage of EPFO's official website. The helpline is an attempt to further strengthen the direct channel of communication between EPFO and its subscribers amid the pandemic. The facility allows customers to raise queries and grievances from home, reducing the need to physically visit EPFO's offices. Check here the step-by-step guide for users to use EPFO WhatsApp-based service. How to use EPFO WhatsApp-based service: Go to EPFO’s website. Note: You will receive an answer regarding your grievance from the EPFO. The WhatsApp helpline service is functional in all the 138 regional EPFO offices. Each regional office has a different WhatsApp Helpline number. So, it is essential to know the regional office you have your EPF account. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Thursday, February 25, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |