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Anywhere365® and ASC Announce Strategic Partnership to Bring Compliancy Call Recording to Certified Microsoft Teams Cont


Rotterdam, Netherlands; New York, NY and Atlanta, GA, USA; London, UK; and Brussels, Belgium and Perth, Australia, Feb. 11, 2021 - Anywhere365(R) and ASC Technologies announce their strategic partnership. Anywhere365(R), a certified Microsoft Teams Contact Center, will extend its Azure based Dialogue Cloud Platform with ASC's certified compliance recording app ASC Recording Insights, combining two solutions in one omnichannel dialogue management platform.

Gijs Geurts, the founder and CEO of Anywhere365(R), said: "It has always been our mission to let our technology reduce unnecessary handling of dialogues. Adding ASC compliance recording into our omnichannel Cloud Contact Center brings speed and cost-efficiency to the table. We make it possible for banks and other heavily regulated sectors to dissolve several of their customer communication challenges, without point solutions and without reorganizing their IT infrastructure."

"Anywhere365 and ASC allow regulated companies to bring Microsoft Teams to their Contact Center in a compliant way," said Dr. Gerald Kromer, Chief Executive Officer of ASC Technologies. "Together, we stand for Customer Service and Compliance natively integrated in Microsoft Teams – ready for our customers within hours."


Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com/

Date Posted: Friday, February 12, 2021

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