zehnplus Launches A.I. Driven FAQ Product
Zürich, Switzerland 29th November 2017 -- zehnplus, a provider in customer self-service digital solutions, announced the launch of an A.I. driven FAQ product, FAQtool. Now available to companies of all sizes to instantly answer customer questions, directly addressing their top wants and needs, building trust and increasing sales rates.
"The zehnplus team developed this product with three key goals in mind: provide the best possible experience for end customers while helping company's sales rates rise and lifting the burden of their customer care teams. The latest versions of our artificial intelligence knowledge-based software are priced to be easily accessible to every business website in the world." stated Patrick Vögeli, the company’s Managing Director with more than 15 years of customer care experience . "Of questions answered by businesses, over 70% are always the same. With FAQtool, companies can answer these and the most relevant ones automatically, thus saving business valuable time whilst improving service to their customers."
"The FAQ software developed by zehnplus was so much easier to work with compared to other systems we were considering, stated Peter Johansson, Lead Product Support at XING. "It is the only tool that catered to all our needs. The collaboration with the project team has been nothing short of stellar."
Date Posted: Friday, December 1, 2017
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.