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Telinta Integrates Google Cloud for Voicemail Transcription #contactcenterworld Google Cloud’s automated transcription enables VoIP service providers to easily transcribe voicemails on Telinta’s softswitch platform, and deliver the text to end users via email. Voicemail is a standard part of Telinta’s solutions for VoIP service providers and is offered at no additional cost. Telinta has developed a special plug-in which enables Google Cloud voicemail transcription, and this plug-in is available for a small monthly fee. Inbound minutes of traffic, including voicemail, are free for Telinta customers. The solution can be used with Hosted PBX, SIP Trunks, VoIP calling with a brandable Mobile Softphone app, Business and Residential VoIP, and other popular VoIP services. Voicemail transcription can be bundled together with VoIP services, or offered as a premium services which your users can select for an additional monthly fee. This creates attractive new revenue opportunities for Telinta customers. "Telinta understands that innovative capabilities, such as highly-affordable voicemail transcription, enable our customers to better compete," explained Alex Ferdman, CEO of Telinta. "Our TeliCore Softswitch and Billing platform is integrated with a comprehensive ecosystem of industry-leading providers such as Google Cloud, giving Telinta customers a significant competitive edge in the marketplace." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, November 1, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |