#contactcenterworld

London, UK, Mar, 2023 – Azamara celebrated the grand opening of the cruise line’s brand-new global Contact Centre in Wichita, Kansas, on Monday 20th March. Simultaneously, Azamara launched its updated website and Azamara Connect trade portal, featuring a new and seamless reservation system. With the exciting additions and updates, Azamara is proud to showcase its continued growth and dedication to valued guests and travel partners.

"Wichita has been home to our knowledgeable and engaging team on the phones, who are dedicated to helping advisors make their clients’ dreams a reality. Opening a dedicated office here is a testament to our commitment to delivering the best service to our guests and advisors," said Carol Cabezas, president of Azamara. "I am so proud of how far Azamara has come since we’ve returned to service, and this Contact Centre indicates that we are continuing to build on that momentum with more to come."

Azamara executives came together in Wichita, Kansas to celebrate the opening of the company’s new global Contact Centre, which is dedicated to providing faster and more responsive service to travel advisors and guests. Azamara’s Contact Centre is also implementing new systems to ensure prompt delivery of information, including callback services.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.traveldailynews.com

Date Posted: Friday, March 31, 2023