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SkySwitch Introduces Teams Connector #contactcenterworld With Teams Connector, SkySwitch has enabled resellers to offer their customers both extension-to-extension dialing and PSTN calling and end-user portal management within the Microsoft Teams desktop, web, and mobile client applications. The integration also offers resellers’ customers the full collaboration capabilities of Microsoft Teams that is available to them as Microsoft licensed customers. "Microsoft Teams is now one of the most used real-time communications applications for meetings and messaging. By providing resellers with the ability to combine the services, they can now offer a complete solution and generate additional revenue," said Frank Babusik, SkySwitch’s Chief Operating Officer. "This happens when you have a single softphone that can work with Teams and the SkySwitch platform as it’s easier for the customer to be more in control of their communications from inside a single application. The Teams Connector is a natural extension to our platform and bridges the two services together in an elegant manner." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Wednesday, March 10, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |