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Freshworks Fuels Regional Growth with New Leader #contactcenterworld Singapore-based Overtveld will oversee the vendor’s growth efforts in these regions and collaborate with organisations on customer and employee engagement. "Sandie’s rich regional know-how of the digital transformation experience can help Freshworks deliver even more value to businesses in these regions -- showing them that legacy software is a thing of the past and easy-to-use business software is the future for delighting both customers and employees alike," said Pradeep Rathinam, acting chief revenue officer at Freshworks. Overtveld brings over 30 years of experience in digital transformation, having developed and executed growth and portfolio strategies for Microsoft, Hewlett Packard, and Zendesk. Most recently, he served as APJ leader of digital adoption solutions company WalkMe Inc. "I deeply admire Freshworks’ long-standing vision and commitment to its customers," he added. "Having worked with both entrepreneurial start-ups and complex global matrixed environments, I’m excited to take on this new challenge to expand business in the APJ and MEA regions [and] ultimately expand Freshworks’ global presence and deliver value to businesses of all sizes." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, February 21, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |