© ContactCenterWorld.com
Doxim Named a Leader in 2023 SPARK Matrix™ for Customer Communication Management (CCM) #contactcenterworld Quadrant Knowledge Solutions’ Customer Communication Management (CCM) market research includes a detailed global market analysis of major vendors. The research comprises vendors’ product features and functionalities, as well as competitive differentiating factors. The research provides competitive landscape and vendor analysis to enable technology vendors to enhance their understanding of the market and implement a growth-oriented technical roadmap. "Doxim CCM is designed to address key digitization, operational efficiency, and customer experience challenges through a forward-looking suite of plug-and-play, integrated, SaaS software and technology solutions," said Gum Fa Ng, Doxim Senior Vice President of Product and Solutions Consulting. "Backed by 20+ years of industry experience, Doxim technology and managed services help clients in regulated industries simplify the management of their omnichannel engagement. We’re delighted to be recognized as a technology leader for CCM by Quadrant Knowledge Solutions. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Tuesday, June 6, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |