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Service Fusion Bolsters its Customer-Facing Feature Set


Dallas, TX, USA, July 22, 2020 -- Service Fusion, a provider of field service management software, announced the expansion of their VoIP call center and messaging solution ServiceCall.ai with the launch of ServiceChat.ai, a text-me-back widget and lead capture solution for service contractors. ServiceChat.ai will provide an easier and more efficient way for service contractors to convert more website visitors to customers, while increasing customer satisfaction.

"The trend in consumer usage is clear; instant messaging between business and consumers is here to stay," said Max Paltsev, CEO of Service Fusion. "This enhancement gives contractors one more tool to ensure they're providing consumers a fast, seamless, purchasing and service experience, and ultimately winning and keeping as much business as possible."


Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com

Date Posted: Friday, July 24, 2020

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