© ContactCenterWorld.com
www.ContactCenterWorld.com

Support Services Group Acquires Innovative Vision

#contactcenterworld

Waco, TX, USA, Aug. 23, 2021 -- With demand for international Customer Experience options on the rise, Support Services Group (SSG) has expanded into Jamaica and Canada through the acquisition of Innovative Vision, a Toronto-based BPO that caters to companies specializing in technology & e-commerce brands.

"Sajan and his team have built a great company," said Bryan Gross, CEO of SSG. "We invest in talent ahead of growth, and Innovative Vision has strong culture and leadership. Our clients are looking for quality delivery options, so this was a perfect fit."

"We're super excited to join the Support Services Group family," said Choksi. "Over the last few years, Innovative Vision has shown a tremendous amount of spirit and discipline in our ability to execute for our clients and provide an amazing culture for our people. This aligns perfectly with SSG's values, and we're keen on what the future holds as we continue this journey together to build something truly special within the CX space."

Innovative Vision is a marketing technology BPO with offices in Toronto and Kingston, Jamaica. It was founded in 2002 and caters to enterprise and start-up clients with a focus on people, process + technology, via an omnichannel approach.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.newswire.ca

Date Posted: Tuesday, August 24, 2021



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.