© ContactCenterWorld.com
www.ContactCenterWorld.com

Consilium Customer Engagement Platform Software Products are now Orderable from Genesys AppFoundry

#contactcenterworld

Singapore, Canada & India, July 8th, 2022 -- Consilium Software, a provider of customer engagement solutions, announced that its products are now orderable from Genesys AppFoundry(R), a dedicated marketplace focused on customer experience (CX) solutions. Genesys is a global cloud provider in customer experience orchestration in more than 100 countries. The AppFoundry allows Genesys customers from all market segments to discover and rapidly deploy a broad range of solutions that make it easier to interact with consumers, engage employees, and optimize their workforce.

The Consilium products available on AppFoundry are from Consilium’s AI-powered Customer Engagement Platform (CEP), which combines management, interactions, and intelligence capabilities. 

"Genesys AppFoundry is the preferred choice for contact centers looking at providing the next level of customer experience. This partnership will help us build the future of digital CX, making it possible for Genesys customers to purchase Consilium’s products literally at the click of a button. Customers can adopt best-in-class capabilities across customer journeys, outbound conversational engagement, and automated provisioning and rapidly scale to support business growth, deliver standout experiences and improve relationships with today’s digital customers. We look forward to the significant value this brings to Genesys’ global customer base." said Pramod Ratwani, Founder and CEO of Consilium Software.

#contactcenterworld

Date Posted: Friday, July 8, 2022



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.