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Vonage Leads the 2022 CPaaS Omdia Universe Report #contactcenterworld Noting Vonage's history as a provider in the Communications Platform as a Service (CPaaS) space, Omdia also recognizes the Company for its prominent status as a global leader in providing a cloud-based communications platform and applications, like unified communications and contact center, to enterprises. Omdia notes the strength of Vonage's CPaaS platform, 1+ million registered developers, & global communications network. Pamela Clark-Dickson, Principal Analyst, Advanced Messaging and Communications for Omdia, commented: "In this increasingly digital world, CPaaS capabilities have become a must for businesses across industries that want to make meaningful connections with customers and to keep those loyalties in an incredibly competitive landscape. Vonage has been ranked as a leader in the Omdia Universe because it scored highly across a range of categories for its CPaaS capabilities, including APIs, value-added services and packaged solutions, access and integration, and use cases, among others." "We are honored to be recognized as a leader by Omdia for the breadth and depth of our CPaaS offerings and for the way we are leveraging the full power of the Vonage Communications Platform," said Rory Read, Vonage CEO. "With our CPaaS platform, our vast developer community has the APIs to develop an unlimited number of enterprise-focused communications use cases to create better engagement and experiences for their customers. It is powerful for developers and can provide businesses with powerful and disruptive solutions for their industries." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, May 30, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |