© ContactCenterWorld.com
www.ContactCenterWorld.com

Bright Pattern Selected by Ocular Technologies to Provide Customer Service Offering

#contactcenterworld

San Bruno, Calif., May 8, 2019 -- Bright Pattern announced its partnership with Ocular Technologies, the first 100% cloud-based customer engagement provider in South Africa. Bright Pattern Contact Center software will help Ocular Technologies provide technology to top South African brands across all industries.

"We are thrilled to be partnering with Ocular Technologies to help them in their effort to consistently deliver superior customer experience solutions," said Brian Hays, SVP of Global Sales at Bright Pattern. "South Africa's top brands rely on Ocular Technologies to provide exceptional service to end users in order to engage and retain their most valuable customers. By utilizing the Bright Pattern platform, Ocular Technologies will be able to take customer experience to the next level and digitally revolutionize customer communications for top brands."

#contactcenterworld

Date Posted: Friday, May 10, 2019



About ContactCenterWorld.com
ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today.