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Broadvoice Expands Technology Portfolio, Vertical Markets and Global Reach with GoContact Acquisition #contactcenterworld "This transaction delivers immediate synergies for both companies," said Broadvoice CEO Jim Murphy. "GoContact has an extraordinary growth story thanks to its powerful cloud-native platform, market position in the fast-growing business process outsourcing (BPO) vertical, and extraordinary team of professionals on the ground in three continents. The complementary technologies, expertise and geographic reach of our combined resources will accelerate the growth of our newly combined company." "Broadvoice checked every box as GoContact's growth partner— from our shared customer-first approach to investment in top-tier talent and technology," said GoContact CEO Rui Marques. "We look forward to working with our new Broadvoice team to empower our business customers with the ability to cut costs, increase collaboration and deliver superior customer experiences." Branding, Leadership and Staff Broadvoice CEO Jim Murphy, President Sam Ghahremanpour and CPO George Mitsopoulos will continue to serve in their respective roles for the combined company. GoContact CEO Rui Marques will remain CEO of GoContact. GoContact CTO João Camarate will serve as the CTO for the combined company. Murphy and Ghahremanpour will serve on the company's board of directors. #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, July 26, 2021 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |