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transcosmos Receives ISO/IEC 27001 Certification in Indonesia #contactcenterworld In June 2013, transcosmos co-established PT. transcosmos Indonesia with PT Cyberindo Aditama (Headquarters: Jakarta, Indonesia), an IT company under the major Indonesian conglomerate, Salim Group. Today, the company offers various services including contact center services via calls, emails, and chats; Trust & Safety for monitoring and policing user-generated online content; internet ads and social media operations; and app development for digital marketing services with a team of 2,600 people. "Due to the nature of outsourcing business, we manage clients' information. We have always had rigorous operational and management systems to protect and secure information," Seisuke Kobayashi, CEO President Director at transcosmos Indonesia said. "The successful renewal of the ISO27001 certification in Jakarta, and the certification obtained by our center in Semarang prove that our information security management system satisfies international standards. As a Global Digital Transformation Partner, we will not only continue to offer high-value services that solve clients' business challenges and help us grow together, but also further enhance our services that clients around the world can trust." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Monday, March 13, 2023 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |