© ContactCenterWorld.com
HGS Digital and Khoros Announce Partnership Dedicated to Transforming Customer Experiences #contactcenterworld "We are excited to partner with HGS Digital—who holds deep expertise in traditional and digital customer care—to bring more value to our customers. Together, Khoros and HGS Digital will give brands AI-powered technology and critical contact center resources to deliver the best customer experience at scale," says Jack Blaha, CEO of Khoros. Venk Korla, CEO of HGS Digital, says, "We’re thrilled to be working with Khoros and helping our customers transform together. Khoros’s platform capabilities allow brands to engage with customers across channels frictionlessly and meaningfully—crucial in today’s digital-first world." #contactcenterworld Posted by Veronica Silva Cusi, news correspondent Date Posted: Friday, March 25, 2022 About ContactCenterWorld.com ContactCenterWorld.com is the world's premier on-line resource for the call and contact center industry. This article is one of hundreds available on-line to registered members. Our resource is updated every working day and includes content from every corner of the world. If you are not a registered member go to www.ContactCenterWorld.com and register today. |